Experience

Scalable | Remote, U.S

LEAD PRODUCT Designer ∙ AUG 2023 – PRESENT

- Lead product design efforts at Fuel POD, specializing in print-on-demand solutions, with a primary focus on shaping the user experience and design strategy for the flagship product, the Fuel App

- Collaborate with multidisciplinary teams to drive innovation in the print-on-demand industry

- Craft empathetic user experiences and managed all aspects of internal and external feature development, including work and roadmap management

Edward Jones | Remote, U.S

UX Designer (Contract) ∙ NOV 2022 – AUG 2023

- Support Edward Jones portfolio’s subproduct team (12 teams). Utilize POs, PMs, BAs and stakeholder inputs, plus research, testing and EdwardJones’ design system to create navigable prototypes.

- Work with UX Lead and UX Strategist to hold regular retros and design workshops to help shape UX integration into product teams.

Hewlett-Packard Enterprise | Remote, U.S

Product Designer (Contract) ∙ Jan 2022 – Oct 2022

- Created working and navigable prototypes based on research, testing, and stakeholder feedback.

- Worked in regular feature releases and leveraged HPE’s design system and a specialized platform asset library.

- Worked in an agile environment to support research, testing, UI, engineers and developers throughout the product life cycle.

- Created and promoted UX best practices through multiple design artifacts to help articulate, present, track and identify design cohesion and misalignments, including but not limited to: dependency concept maps, sitemap and flow charts.

− Designed the experience and roadmap for internal teams to develop a specialized platform asset library, used on a daily basis by 30+ team members across multiple teams.

Confirm BioSciences   |   San Diego, CA

UI/UX Designer  ∙  AUG 2018 – MAR 2021

Creative Solutions Coordinator  ∙  Nov 2016 – Aug 2018

Graphic Design Intern  ∙  Sep 2016 – Oct 2016

− Functioned as a trusted consultant for design team; leading contributor for all in-house User Experience (UX) and User Interface (UI) design projects as well as managing in-house

websites and digital assets, including but are not limited to: sell sheets, flyers, catalogs, and banners.

− Worked closely with stakeholders and developers in a highly collaborative environment to successfully design and operationalize 4 web application, health and wellness and retail platforms while constantly updating & incorporating feedback.

− Developed and executed UX / UI for websites of two organizations with both B2B and B2C target audience that increased aggregate annual site visits up to 250K as well as secured annual sales revenue of $2M.

− Provided technical expertise in researching, conceptualizing, developing, and prototyping a Saas platform to facilitate both employer and employee in managing health and wellness.

− Drove substantial efforts in spearheading and creating digital assets for business email marketing to up to 40K+ subscribers.

FarWest Entertainment   |   Pasadena, CA

Graphic Designer  ∙   Jul 2016 – Sep 2016

− Produced pitch decks for prospective and existing Western TV shows, events, and concerts to branch out to SouthEast Asia.

− Delivered technical leadership in producing and operationalizing 10+ inclusive and confidential pitch decks from conception to physical products for high-profile corporates and brands, including NBC, Disney, and Billboards.

Social Control   |   Westlake Village, CA

Graphic Design Intern  ∙   Nov 2015 – Jan 2016

− Collaborated with performance-driven teams and social media managers to produce client-specific digitalized services and generate compelling social media content

− Created 20+ content pieces per day utilizing image manipulation and illustration skills for multiple high-valued clients including Dole, Royal Basmati Rice, Blu e-cigarettes, and Dole packaged foods.

Skills

Achievements

Launched the first feature selling services for a hybrid cloud services platform with ~120K users

Leading product designs, developing, maintaining, conceptualizing, and prototyping new products for a $20M company - Confirm BioSciences

Launch COVID-19 Antibody Test product in 2 weeks resulting in $15M worth in sales

Redesigned main brands’ sites that increased aggregate annual site visits up to 250K & secured annual sales revenue of $2M

Education

The Art Institute Of California- Los Angeles | Los Angeles, CA

Bachelor of Science (B.S.) in Graphic and Web Design (2016)

Green River Community College | Auburn, WA

Associate of Arts (A.A.) in Graphic Design (2012)

Languages

English & Vietnamese